Custom products can be purchased directly from Lytron. Most of our standard products and spare parts can be purchased from LytronDirect.com

Please call Lytron at +1-781-933-7300 or fill out our "Request a Quote" form for a quote on a custom designed product. Most standard products and spare parts can be purchased from LytronDirect.com.

Online

Our top selling cooling systems and all of Lytron's standard cold plates and heat exchangers are sold at LytronDirect.com. Lytron ships worldwide to over 100 countries. For store inquiries please email Store@Lytron.com.

Phone

Call us at +1-781-933-7300. We will need your shipping and billing address, preferred shipping method, purchase order number or credit card number, Lytron’s part numbers, and order quantities.

Fax

Fax your purchase order to +1-781-935-4529. We will confirm the expected ship date and your pricing.

Product Selection

Lytron offers online cold plate, cooling system, and heat exchanger product selector tools to help you choose the right product.

Processing Your Order

New Customers

To establish an account, we require three trade references, a bank reference, and your Federal ID number. To avoid order processing delays, please provide credit information in advance of your first order. Lytron reserves the right to limit sales or not sell to any customer. Credit terms are subject to change at Lytron’s discretion.

Custom Orders

Please include your current drawing number and revision level on all custom orders.

International Orders

We require a written end-use statement explaining where the product is being used and in what application. Please provide this statement when placing your order. For some of our products, the US Government requires an export license. This can delay shipment. We will notify you if this is the case and we will strive to minimize its impact on lead time.

Payment Terms

Lytron accepts:

  • Payment in advance – company check, money order, wire transfer, or credit card (Mastercard, Visa, or American Express); credit card payment required for orders less than $750 (unless credit is established)

  • Net 30 days from invoice date for approved credit accounts

  • International orders may require a wire transfer payment in advance

  • Minimum order - $200 ($100 for service items)

Shipping Terms

Lytron’s standard shipping terms are EXW Woburn Incoterms 2010.
Shipments are insured at your request. In the case of shipping damages, immediately file a claim with the carrier.

Order Cancellations

If an order or line item is canceled, contact our sales department to see if a cancellation fee applies.

Product Returns

To return a product, complete the RMA request form or contact Lytron’s service department for a Return Material Authorization (RMA) number. No returns will be accepted without an RMA number. A restocking fee will be assessed.

Warranty Claims

Contact our service department for any warranty claims. Please provide part number, original P.O. or serial number, and the nature of your claim. An RMA number will be issued if the unit is to be returned for evaluation. We will confirm warranty or non-warranty coverage before proceeding.

 

Product Selector

Use the Lytron selector tool to easily determine the best cooling component or system for your application.

Request Quote

If you need a custom designed unit for large OEM quantities please request a quote or call +1-781-933-7300

Shop Online

Know your Lytron product name or part number?

Visit Lytron Direct

Lytron Inc,

55 Dragon Court,

Woburn, MA
+1-781-933-7300

Lytron specializes in custom liquid cooling solutions. We design and manufacture cold plates, chassis, chillers, cooling systems, and heat exchangers for some of the most demanding thermal management applications. Learn More.

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Ordering Standard Products - Lytron Inc
ordering, cold plates, recirculating chillers, cooling systems, heat exchangers, Lytron
How to order cold plates, recirculating chillers, cooling systems, and heat exchangers from Lytron.