Lytron - Total Thermal Solutions
Quick NW Quick NE
 

Quick & Helpful Links

 
 

Custom products can be purchased directly from Lytron. Most of our standard products and spare parts can be purchased from LytronDirect.com

Ordering by Phone

Please call Lytron at +1-781-933-7300 or fill out our "Request a Quote" form for a quote on a custom designed product. Most standard products and spare parts can be purchased from LytronDirect.com. Please call +1-781-933-7300 to order liquid-to-liquid cooling systems and Kodiak recirculating chillers.

Phone

Call us at +1-781-933-7300. We will need your shipping and billing address, preferred shipping method, purchase order number or credit card number, Lytron’s part numbers, and order quantities.

Fax

Fax your purchase order to +1-781-935-4529. We will confirm the expected ship date and your pricing.

Online

All of Lytron's standard cold plate, heat exchanger and modular cooling systems products are sold at LytronDirect.com. Please call +1-781-933-7300 to order liquid-to-liquid-cooling systems and Kodiak recirculating chillers. Lytron ships worldwide to over 100 countries.

For store inquiries please email Store@Lytron.com.

Product Selection

Lytron offers online cold plate, cooling system, and heat exchanger product selector tools to help you choose the right product.

Processing Your Order

New Customers

To establish an account, we require three trade references, a bank reference, and your Federal ID number. To avoid order processing delays, please provide credit information in advance of your first order. Lytron reserves the right to limit sales or not sell to any customer. Credit terms are subject to change at Lytron’s discretion.

Custom Orders

Please include your current drawing number and revision level on all custom orders.

International Orders

We require a written end-use statement explaining where the product is being used and in what application. Please provide this statement when placing your order. For some of our products, the US Government requires an export license. This can delay shipment. We will notify you if this is the case and we will strive to minimize its impact on lead time.

Payment Terms

 Mastercard accepted for orders Visa accepted for orders  American Express accepted for orders 

Lytron accepts:

  • Payment in advance – company check, money order, wire transfer, or credit card (Mastercard, Visa, or American Express); credit card payment required for orders less than $750 (unless credit is established)
  • Net 30 days from invoice date for approved credit accounts
  • International orders may require a wire transfer payment in advance
  • Minimum order - $200 ($100 for service items)

Shipping Terms

  • Lytron’s standard shipping terms are EXW Woburn Incoterms 2010.
  • Shipments are insured at your request. In the case of shipping damages, immediately file a claim with the carrier.

Order Cancellations

If an order or line item is canceled, contact our sales department to see if a cancellation fee applies.

Product Returns

To return a product, complete the RMA request form found under the service tab on our website or contact Lytron’s service department for a Return Material Authorization (RMA) number. No returns will be accepted without an RMA number. A restocking fee will be assessed.

Warranty Claims

Contact our service department for any warranty claims. Please provide part number, original P.O. or serial number, and the nature of your claim. An RMA number will be issued if the unit is to be returned for evaluation. We will confirm warranty or non-warranty coverage before proceeding.